Maple Reinders
Maple Reinders at Niagara Water Treatment Plant
Crewscope enabled Maple Reinders, a heavy civil self-perform constructor, to set performance expectations with workers at the Niagara Waste Water Treatment Plant.
Key results
- Dramatically improved attendance after tying recognition points to outcomes, conditional on participation
- A crew of 7 completed the work planned for 14, driven by clear expectations and recognition for extra effort
- Team-based incentives fostered accountability and team cohesion
