As a construction site leader, you are critical to getting the best out of your crew. One of the most potent tools is giving effective feedback for building strong teams. Feedback can improve crew performance, boost morale, and create an efficient work environment.
💡 Regular feedback helps your crew members understand:
✅ What they’re doing well
✅ Where they can improve
✅ How their work impacts the project and team
✅ That their efforts are noticed and appreciated
🎯 The key to giving effective feedback to build strong teams is to be specific and explain the impact.
This will help your team understand why their actions matter and encourage the positive behavior to continue.
👩🔬The Feedback Formula for Maximum Impact:
“Great job doing X. It’s great because of Y.”
Instead of saying, “Good job today, Mike, “try: “Mike, great job securing that scaffolding this morning. Your attention to detail ensures everyone’s safety.”
📣 Crewscope Callout:
Challenge yourself to provide your crew with one piece of specific feedback each day as you walk the job site. Repeat that feedback in Crewscope as you complete your regular activity progress updates.
🦺 How this shows up in the field:
“Mike, thanks for taking the time to sort the waste materials today. This keeps our site clean and saves us time and money on disposal.”
👏 Use Crewscope ‘Check-In’ to share with the team:
“Team, we’re sitting at 30/58 panels installed for the week with three days to go. Nice work getting ahead of target, and thanks to Mike for keeping the site clean so work can get done without interruption.”
⚡️Why is giving feedback for building strong teams important:
The team understands exactly what behavior to repeat and why. Tying positive behavior to impact encourages it to continue. Public recognition in Crewscope is robust and helps team members feel recognized.
Consistent, specific feedback helps develop a stronger, more skilled crew. By mastering the art of effective feedback, you’re not just improving your crew’s performance – you’re building a stronger, more motivated team. Start implementing these feedback techniques today and watch your crew thrive!
Read more from the Crewscope Leadership Series.
We’ve partnered with People and Culture expert Michelle Brooks for an exclusive five-part leadership series. Michelle is a Chief People Officer, advisor, and trained coach with 20+ years of experience. She’s navigated mergers, built award-winning cultures, and operationalized people strategies that drive standout results. Known for her no-nonsense approach, Michelle aligns people and culture with business success. We’re thrilled to bring her expertise to you as part of this leadership series.
Each installment in this series will deliver actionable strategies to help site leaders elevate their management skills and build stronger, more effective crews. Rosanna Zrnic, our head of Customer Success, has worked closely with our crews in the field and authored this practical series to address our most common challenges. Over the next five weeks, we’ll dive into these essential leadership strategies:
Smart Goal Setting: Master goal-setting principles and bridge the gap between project plans and weekly targets.
The Power of Feedback: Learn how to provide feedback that motivates and guides your crew to excellence.
When Things Go Wrong: Handle unforeseen circumstances with confidence and turn challenges into opportunities for growth.
Contact us to learn more about giving feedback for building strong teams.
Check out our latest case study with Maple Reinders, which illustrates how Crewscope supports site leaders in building strong teams.
Frequently Asked Questions
- Why is feedback important?
Feedback is important in enhancing performance, boosting morale, increasing motivation, and strengthening the team. - What’s the best way to give feedback on-site?
Provide specific feedback during your site walk each day. Be clear about your observations, explain their impact, and acknowledge positive behaviors. - How to make feedback meaningful?
Connect the action to its impact on the team and project so the crew knows why their efforts matter. Be more specific about the feedback. For example, instead of saying, “Good job,” say, “Good job installing the entire floor while dealing with the elevator issues”. This shows the crew their efforts are noticed, directly impacting the project’s success.
